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Manage even the most complex billing models with ease
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Automate your revenue recognition schedules to ensure GAAP compliance
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Automated recurring billing to power your product-led or self-service strategy
A/R Management
Reduce your A/R balance, drive down DSO, and get cash in the door faster
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GAAP/IFRS-compliant revenue recognition your auditors will love
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Bill customers and recognize revenue based on future events (i.e. implementations)
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Expense accounting for prepaid expenses, fixed assets, and sales commissions
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Mind the Gap
While all retention is good, not all retention is equal. And the ratio between gross revenue retention and net revenue retention contains useful diagnostic information.
We call this “The Gap.”
Featuring: Chris Weber, Randall Lucas
Retention is king in SaaS, for both operators and lenders
While all retention is good, not all retention is equal. And the ratio between gross revenue retention and net revenue retention contains useful diagnostic information.
We call this “The Gap.”
While the math here is simple, The Gap is a rarely discussed metric that provides helpful insights into the continuing health of your SaaS companies and customers.
It’s not often discussed, but the GRR-NRR gap can be a useful “sanity check” on a SaaS company’s metrics, and when it falls outside of the usual range, can give a hint to operators and investors as to when something might need tweaking.
On this webinar, we discussed:
- Retention benchmarks from this year’s annual SaaS Capital survey
- Common ranges for The Gap
- What a narrow GRR-NRR Gap means (and ways to improve)
- What a wide GRR-NRR Gap means (and ways to improve)
*Earmark CPE is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.